Privacy Policy

At PineApp Tech, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Nigeria Data Protection Regulation (NDPR).

• 1. INFORMATION WE MAY COLLECT FROM YOU:

  We may collect and process the following types of data:
  • Contact Data: Includes your name, email address, phone number, and other details you provide when contacting us, subscribing to newsletters, or using our services.
  • Profile Data: Includes your organization, job title, role, country of operation, and area of expertise, which we may collect through our interactions.
  • Application Data: Includes your country of citizenship, employment details, home address, and education history, which we may collect when you apply for services or training.
  • Usage Data: Includes details of services you use on our website, information provided via forms, or interactions, such as subscribing, posting materials, or requesting further services.
  • Other Data: Includes your responses to surveys, feedback, and details of your visits, such as traffic data, location data, and other communication data.

• 2. WHERE WE STORE YOUR PERSONAL DATA

  Your data may be stored and processed in multiple countries across Africa and beyond, in compliance with the NITDA Regulations 2019 and other applicable laws.

  While we use strict procedures to protect your data, the transmission of information via the internet is not completely secure. By submitting your personal data, you agree to this transfer and processing.

  If you access parts of our platform with a password, you are responsible for maintaining its confidentiality. Please do not share your password with anyone.

• 3. HOW WE USE YOUR INFORMATION

  We use the data we collect for the following purposes:
  • Administration: To respond to inquiries, provide requested services, and facilitate communication.
  • Application Processing: To review applications for services or programs.
  • Communications: To send updates, newsletters, or information about our products and services. You may opt out at any time.
  • Internal Analysis: To generate anonymized statistical insights for operational improvements.
  • Service Optimization: To improve the delivery of our content and services.
  • Contractual Obligations: To fulfill agreements and notify you of changes to our services.

• 4. DISCLOSURE OF YOUR INFORMATION

  Your personal data may be shared with:
  • Internal Team Members: To facilitate services and support.
  • Third Parties: In the event of a merger, legal obligation, or explicit consent from you.
  • Regulatory Authorities: When required by law or to enforce compliance with policies.
  We ensure that appropriate security measures are in place to prevent unauthorized access, alteration, or disclosure of your data.

• 5. YOUR RIGHTS

  You have the right to:
  • Access Your Data: Request a copy of the data we hold about you.
  • Request Erasure: Ask us to delete your data where there is no valid reason to retain it.
  • Restrict Processing: Request a limitation on data processing under specific circumstances.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Withdraw Consent: Revoke your consent for data processing at any time.
  To exercise these rights or inquire about our data practices, please contact us at pineappsolutions@gmail.com.

• 7. CHANGES TO OUR PRIVACY POLICY

  We may update this policy occasionally. Any changes will be posted on this page and, where appropriate, communicated via email.
  For questions or concerns, please contact us at pineappsolutions@gmail.com